FREQUENTLY ASKED QUESTIONS

Frequently asked questions

How much are your wedding dresses?

Our special order gowns are priced ar ound $700-2300. We also have sale dresses to purchase off the rack starting at only $299!



Do I need an appointment to try on wedding dresses?

Although we will take walk-ins whenever possible, it is highly recommended you make an appointment to ensure we have a bridal stylist and fitting room available to you. You can make an appointment right here on our webiste: BOOK NOW. Please note that we do take a credit card to confirm your appointment. Should you need to cancel, please do so at least 24 hours in advanced otherwise there will be a $25 cancellation fee.



What do I need to know about my appointment?

  • Appointments are typically 90 minutes.
  • We recommend wearing your hair up or down as you will on your wedding day, with make up and jewelry to help you best visualize yourself as a bride.
  • We recommend limiting your entourage to 2 or 3 close friends or family. We will always accommodate large parties, but it can often be overwhelming and make the decision process more confusing when there are too many people. We want this experience to be as stress free and fun as possible!
  • If you have your wedding shoes already, bring them. If not, that is certainly OK!



When should I order my gown?

Since most of our dresses are by special order, they do take several months to arrive. If a dress is not in stock or already in productiong it can take up to 6 months to arrive. We recommend a minimum of 8 months to have the most options. Shipping dates are not guarenteed and with COVID-19, it is best to give 12 months to order IF POSSIBLE to accommodate any unexpected delays. However, we can work with your time frame whether you have a week or 2 years! There are always plenty of options!



What is your return policy?

ALL SALES ARE FINAL. Because most of our dresses are special ordered based on your specific size and preferences, we do not accept returns. Sample dresses are sold off the rack at heavily discounted prices and are also non-refundable.



What sizes do you carry?

We carry dress sizes 6-32. Most of our sample dresses will be sizes 10-14 and we will have some plus size dresses are mostly 18-24. Bridal sizes are very different than "street" sizing. Each designer has their own size chart but generally brides are about 2 sizes bigger in a bridal than in clothes they would normall wear.



Do you carry plus sizes?

YES! Our selection of plus size samples is growing rapidly! We carry plus size best selling samples in all our designers as well as dresses from the Julietta collection which is designed specifically for curvy brides!